See how Amalga Group cut turnaround time by 88% for a national legal services provider
Revolutionize Your Records Retrieval Operations with Amalga Group’s Nearshore Expertise
In this case study, find out how Amalga Group partnered with a fast-growing national legal services company to tackle major backlogs and staffing challenges. By deploying a skilled, nearshore team aligned with U.S. time zones, Amalga helped the client dramatically improve turnaround times, client satisfaction, and operational efficiency.
Download the case study to learn:
How turnaround time was slashed from 8 months to just 1 month
The impact of a high-retention nearshore team with 90%+ employee retention
How the client kept turnaround times low even as orders tripled
Why Amalga’s persistent and relationship-driven approach improved custodian cooperation
How exceeding KPIs helped the client boost revenue and strengthen client trust
Struggling with backlogs and turnover? Learn how Amalga’s nearshore model can transform your records retrieval services.
